Privacy Policy  
Exceptional Exteriors

Effective Date: February 26, 2026

‍Exceptional Exteriors (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect
We may collect the following personal information when you submit a form, request service, or communicate with us:

Full name
Phone number
Email address
Property address
Service details related to your roofing inquiry

We only collect information that you voluntarily provide to us.

2. How We Use Your Information
We use your information to:

Respond to roofing inquiries
Schedule inspections or appointments
Provide project updates
Send service-related communications
Send promotional or marketing messages (if you opt in)
Improve customer service

SMS opt-in data, mobile numbers, and consent information will not be shared with any third parties or affiliates for marketing purposes. Information may be shared with CRM/SMS providers to facilitate message delivery.

3. SMS Communications
If you opt in to receive SMS messages from Exceptional Exteriors, we may send you text messages related to:

Appointment confirmations
Project updates
Service follow-ups
Promotions and special offers
‍Message frequency varies.

Message and data rates may apply.

You can reply STOP at any time to unsubscribe.

You can reply HELP for assistance.Consent to receive SMS messages is not a condition of purchase.

4. Third-Party Service Providers
We may use third-party service providers (such as CRM and SMS platforms) to help operate our business and communicate with you. These providers are contractually obligated to protect your information and use it solely for service-related purposes.We do not sell, rent, or trade your personal information to third parties.

5. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. We implement secure measures to protect text-message data and opt-in consent records. While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights
You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information

To submit a request, please contact us using the information below.

8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information
Exceptional Exteriors United States

If you have questions regarding this Privacy Policy or would like to request data deletion, please contact us through our website or call us directly.

Contact:
Exceptional Exteriors
312-291-1777
Admin@exceptionalexil.com

11. Cookies and Tracking Technologies
Our website may use basic cookies and similar technologies necessary for website functionality and performance. These cookies do not collect personal information for marketing purposes. You may adjust your browser settings to refuse cookies; however, some parts of the website may not function properly.