Terms & Conditions
Exceptional Exteriors

Effective Date: February 26, 2026

‍Welcome to Exceptional Exteriors. These Terms of Service (“Terms”) govern your access to and use of our website and roofing services. By using this website or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Exceptional Exteriors
Roofing & Exterior Restoration Services
United States

For questions regarding these Terms, please contact us through our website or by phone.

2. Services Provided

Exceptional Exteriors provides residential and commercial roofing and exterior services, including but not limited to:

Roof inspections
Roof repairs
Roof replacements
Storm damage assessments
Insurance claim assistance
Exterior restoration services

All services are subject to written agreements and project-specific contracts provided separately.

3. Website Use
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You agree to use this website for lawful purposes only. You may not:

Submit false or misleading information
Attempt to gain unauthorized access to the website
Interfere with website functionality
Use the website for fraudulent or unlawful activity
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We reserve the right to restrict access if misuse is detected.

4. SMS & Communication Terms

By submitting your information through our website and checking the consent box, you agree to receive SMS messages from Exceptional Exteriors LLC related to your inquiry, including appointment confirmations, project updates, service follow-ups, and occasional promotional offers.

Message frequency varies. Message and data rates may apply.You can opt out at any time by replying STOP. For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchase.We do not sell, rent, or share your phone number or SMS consent with third parties for marketing purposes.

For more information on how your data is handled, please review our Privacy Policy: https://www.exceptionalexteriorsil.com/privacy-policy

5. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

6. Third-Party Service Providers

We may use third-party service providers, including CRM and SMS platforms, to facilitate communication and service delivery. These providers are required to safeguard your information and use it solely for authorized business purposes.

We do not sell or rent personal information.

7. Estimates and Contracts

Any estimates provided through our website or communications are non-binding until confirmed in a written contract signed by both parties. Final scope of work, pricing, warranties, and payment terms will be outlined in a separate written agreement.

8. Limitation of Liability

To the fullest extent permitted by law, Exceptional Exteriors shall not be liable for:

Indirect, incidental, or consequential damages
Delays caused by weather, suppliers, labor shortages, or insurance carriers
Website interruptions or technical errors

Our total liability for any claim shall not exceed the amount paid for the specific services giving rise to the claim.

9. Warranties
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Material warranties are provided solely by the manufacturer and are subject to the manufacturer’s terms and conditions. Any workmanship warranty will be described in the signed service agreement.

10. Modifications

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date.

11. Governing Law
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These Terms shall be governed by the laws of the state in which the services are performed.

12. Age Requirement  

You must be at least 18 years of age or older to use this website, submit your information, or opt in to receive SMS communications from Exceptional Exteriors LLC.